Privacy Policy

Scope of This Policy.

In this Privacy Policy, we'll explain:

• Information We Collect: What types of data we gather when you interact with our Services
• How We Use Your Information: The purposes for which we collect and utilize your data
• Sharing of Your Information: How and under what circumstances we might share your information with third parties
• Your Choices and Rights: The options you have regarding your information, including how you can access, update, or delete it
• Security Measures: The steps we take to protect your information from unauthorized access or disclosure
• Changes to This Policy: How we'll inform you about any updates or modifications to this Privacy Policy
• Contact Information: How you can reach us with questions or concerns about your privacy

We Collect Information About You.

when we have a valid reason to do so—such as to provide and improve our Services, communicate with you, or enhance your overall experience. We believe in transparency and want you to understand what data we collect and why.

We gather information in two primary ways:

1. Information You Provide to Us

These are details you voluntarily share with us when you interact with our Services:

Account Creation and Management: When you sign up for a PerfX account or modify your profile, we collect personal information such as:

• Name: To personalize your experience.
• Email Address: For account verification, communication, and password recovery.
• Password: To secure your account (stored in an encrypted format).

Communication Interactions:

• Customer Support: If you contact us for assistance, we collect the information you provide during the correspondence.
• Surveys and Feedback: Responses you give when participating in surveys, polls, or providing feedback help us improve our Services.

Transaction Information:

• Purchases and Upgrades: When you purchase a paid plan or additional features, we collect necessary information to process the transaction, such as payment details (handled securely via our payment processors).

2. Information We Collect Automatically

We also collect certain information automatically when you use our Services:

Usage Data:

• Service Interactions: Details about how you use our Services, including the features you use, the pages you visit, and the actions you take.
• Monitoring Activities: Information about the monitors you set up, such as URLs, keywords, and monitoring intervals.

Device and Technical Information:

• IP Address: Helps with security measures and providing localized content.
• Browser and Device Type: Information about your browser version, device model, and operating system aids in optimizing our Services for different platforms.
• Log Data: Time and date of access, time spent on pages, and other diagnostic data assist us in improving performance.

Cookies and Similar Technologies:

• Cookies: Small data files stored on your device that help us recognize you on future visits, remember your preferences, and provide a personalized experience.
• Web Beacons and Pixels: Used in emails and on our website to understand usage and campaign effectiveness.

Why We Collect This Information

• To Provide and Maintain Our Services: Ensuring functionality and offering the features you expect.
• To Personalize Your Experience: Tailoring content and recommendations to your interests.
• To Improve Our Services: Analyzing usage patterns helps us identify areas for enhancement.
• To Communicate With You: Sending important updates, newsletters (if you opt-in), and responding to your inquiries.
• For Security and Fraud Prevention: Protecting your account and our Services from malicious activities.

We Collect Information That You Voluntarily Provide.

We collect information that you voluntarily provide when interacting with our Services. The type and amount of information we gather depend on the context and your specific interactions with us. Below are some examples:

1. Basic Account Information

To set up and manage your PerfX account, we require some essential information:

• Name: Allows us to personalize your experience and address you appropriately.
• Email Address: Used for account verification, login purposes, and to communicate important updates or information.
• Password: Secures your account and protects your data (stored securely using encryption).

That's it! With just these details, you can start using PerfX.

2. Transaction and Billing Information

If you choose to purchase a subscription or any paid services from us, we'll need additional information to process your transaction:

• Full Name: For billing records and to ensure the transaction is associated with the correct account.
• Payment Information: Such as your credit or debit card details. This information is processed securely through our trusted payment processors.
• Contact Information: Billing address, phone number, or other details required to complete the transaction and comply with financial regulations.

We handle all payment data with the highest security standards to protect your personal and financial information.

3. Credentials

Depending on the specific Services you utilize, you may provide us with credentials related to your own systems or websites:

• Website Credentials: Such as SSH keys, usernames, and passwords.
• API Keys: For integrating third-party services or enabling advanced features.

These credentials allow us to perform monitoring or other services you've requested. We treat this information with strict confidentiality and use it solely for the intended purposes.

4. Communications With Us

When you interact with our team or participate in our initiatives, we may collect information you choose to share:

• Support Inquiries: Details you provide when reaching out with questions, troubleshooting requests, or feedback.
• Surveys and Feedback Forms: Responses and insights you offer to help us improve our Services.
• Beta Testing Participation: Information related to your experience with new features or products in development.

Your communications help us address your needs effectively and enhance the overall user experience.

In Addition To The Information You Provide Directly To Us.

we also gather certain information automatically when you interact with our Services. This helps us understand how our platform is used, allowing us to improve functionality, enhance your experience, and ensure the security of our Services.

1. Log Information

Like many online service providers, we collect information that web browsers, mobile devices, and servers typically make available. This includes:

• Browser Type and Version: Understanding the browser you use helps us optimize our website for compatibility and performance.
• IP Address: Your Internet Protocol address, which can indicate your general geographic location and is used for security purposes.
• Unique Device Identifiers: Such as device IDs on mobile devices, which help us recognize your device and provide a seamless experience.
• Language Preference: To tailor content and settings to your preferred language.
• Referring Site or Application: Information about how you arrived at our Services, whether through a search engine, a link on another website, or an application.
• Access Date and Time: Timestamps of when you access our Services, aiding in analytics and troubleshooting.
• Operating System: Details about your computer or mobile device's operating system, helping us ensure compatibility and optimal performance.
• Mobile Network Information: For mobile users, information about your mobile network assists in delivering content efficiently.

We collect this log information whenever you use our Services—for example, when you create an account or make changes to your settings.

2. Usage Information

We gather data about how you use our Services to understand what features are most popular and how users navigate our platform. This includes:

• Pages Visited: Which pages you access, how long you spend on them, and the sequence of your navigation.
• Features Used: Information on the functionalities you interact with, such as setting up monitors, configuring alerts, or viewing reports.
• Interaction Patterns: Data on how you interact with elements on our site, like clicks, scroll behavior, and mouse movements.
• Frequency and Recency: How often and how recently you've used our Services.

This information helps us to:

• Enhance User Experience: Identify areas where users may encounter difficulties and make improvements.
• Develop New Features: Guide our development efforts based on user engagement and preferences.
• Optimize Performance: Ensure that our Services run smoothly and efficiently for all users.

3. Location Information

We may determine the approximate geographic location of your device using your IP address. This allows us to:

• Understand Geographic Trends: Assess how many users we have in certain regions, which can inform server placement and resource allocation.
• Customize Content: Provide region-specific content or services when applicable.
• Enhance Security: Detect unusual activities or access from unexpected locations to protect your account.

Please note that we only obtain approximate location data and do not track your precise geographic location unless you provide explicit consent.

4. Information from Cookies and Other Technologies

We use cookies and similar technologies to collect data and enhance your experience:

Cookies: Small text files stored on your device that remember your preferences and actions. They help us:

• Authenticate Users: Keep you logged in as you navigate our site.
• Save Preferences: Remember settings like language and display preferences.
• Analyze Site Usage: Collect aggregate data on how users interact with our Services.

Pixel Tags (Web Beacons): Small blocks of code placed on our website or emails that help us understand:

• Email Engagement: Know when emails have been opened and if links have been clicked.
• User Behavior: Track user interactions on our site for analytics purposes.

Third-Party Tools: We may utilize third-party services that use cookies and similar technologies to assist us in analyzing how our Services are used. These providers are obligated to keep your information confidential and are restricted from using it for any other purpose.

Your Choices Regarding Cookies and Tracking Technologies

Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can choose to accept, decline, or delete cookies. Please note that disabling cookies may affect the functionality of our Services.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal obligations). When your personal information is no longer needed, we will:

• Securely Delete or Anonymize: We will remove your data in a manner that ensures it cannot be recreated or read.
• Restrict Processing: In some cases, we may retain certain information in a restricted manner, limiting its use to specific purposes as required by law.

Purposes for Using Information.

We use information about you for various important reasons, all aimed at providing, maintaining, and improving our Services, as well as ensuring a personalized and secure experience. Here's how and why we use your information:

1. To Provide and Maintain Our Services

• Account Setup and Management: We use your information to create and maintain your account, authenticate your identity, and provide you with access to our Services.
• Billing and Payments: If you subscribe to any of our paid Services, we use your information to process transactions and charge you accordingly.

2. To Develop and Improve Our Services

• Feature Enhancement: Using your feedback and usage patterns, we develop new features and enhance existing ones that we believe you'll enjoy or that will help you create and manage your monitors more efficiently.
• User Experience Optimization: We analyze how you interact with our Services to identify areas for improvement, making them easier and more intuitive to use.

3. To Monitor and Analyze Trends

• Understanding User Interaction: By collecting data on how users engage with our Services, we gain insights into trends and preferences, which helps us tailor our offerings to better meet your needs.
• Service Performance: Monitoring system performance and user activity helps us ensure that our Services are running smoothly and efficiently.

4. To Measure and Improve Advertising Effectiveness

• Advertising Analytics: We assess the effectiveness of our advertising efforts by analyzing how many users engage with our marketing messages, purchase plans, or use certain features after receiving communications from us.

• User Retention and Engagement: Understanding why users continue to use our Services or why some may discontinue helps us improve our customer satisfaction and retention strategies.

5. To Ensure Security and Prevent Fraud

• Service Protection: We use your information to monitor for and prevent any problems with our Services, such as technical issues or breaches.
• Fraud Detection: By detecting and preventing fraudulent transactions and other illegal activities, we protect both our users and our company.
• Compliance and Enforcement: Ensuring that the use of our Services aligns with our Terms of Service and policies, which may involve declining a transaction or restricting access if necessary.

6. To Communicate with You

• Service Updates: We may contact you to inform you about important updates, changes, or information related to our Services.
• Promotional Offers: With your consent, we send emails about offers, promotions, or events that we believe may be of interest to you.
• Feedback Solicitation: We value your input and may reach out to solicit your feedback to help us improve our products and Services.

7. To Personalize Your Experience

• Content Recommendations: We tailor the content and features you see based on your usage and preferences.
• Targeted Marketing: By understanding your interests and behavior, we can target our marketing messages to specific groups, such as users with a particular plan or those who have been with us for a certain length of time.
• Relevant Advertisements: We may display ads that are relevant to your interests, making your experience more engaging and useful.

Legal Bases for Collecting and Using Information.

Under European Union data protection laws, we are required to have valid legal grounds to process your personal information. Our use of your information is based on one or more of the following legal bases:

1. Contractual Necessity

We process your information when it is necessary to fulfill our commitments to you under our Terms of Service or other agreements. This includes:

• Providing Access to Our Services: Enabling you to access and use our website, mobile applications, and other Services on your devices.
• Account Administration: Setting up and maintaining your account, including managing your preferences and authentication.
• Processing Transactions: Charging you for any paid plans or services you subscribe to and handling billing-related activities.

Example: When you sign up for a PerfX account or upgrade to a paid plan, we use your information to create your account and process your payment.

2. Legal Obligations

We process your information to comply with legal obligations, regulations, or governmental requests. This includes:

• Financial Record-Keeping: Maintaining accurate records for accounting, tax, and audit purposes.
• Regulatory Compliance: Adhering to laws and regulations applicable in the EU or other jurisdictions regarding data protection, consumer rights, and more.
• Law Enforcement Requests: Responding to valid legal requests from authorities as required by law.

Example: We may need to disclose certain information if required by a court order or legal process.

3. Vital Interests

In rare situations, we may process your information when it's necessary to protect your vital interests or those of another person. This includes:

• Preventing Harm: Detecting and preventing security incidents, fraud, or illegal activities that could harm you or others.
• Emergency Situations: Acting in urgent circumstances, such as addressing threats to personal safety.

Example: Notifying you and appropriate authorities if we detect unauthorized access to your account or a data breach that could put your information at risk.

4. Legitimate Interests

We process your information when it is necessary for our legitimate interests or those of a third party, provided that your data protection rights do not override those interests. Our legitimate interests include:

• Improving Our Services: Enhancing and developing our Services to provide you with a better user experience.
• Personalization: Customizing your experience by understanding your preferences and tailoring content accordingly.
• Security and Anti-Fraud Measures: Protecting our Services and users by detecting and preventing malicious activities.
• Communication: Sending you updates, security alerts, and information about features or products that may interest you.
• Analytics and Performance: Analyzing user engagement to understand retention and improve our offerings.
• Marketing and Advertising: Measuring the effectiveness of our marketing efforts and delivering relevant promotions.

Example: We may analyze how you interact with our Services to identify features that are most useful to you, allowing us to focus on improvements in those areas.

5. Consent

We process your information based on your consent in specific situations. This includes:

• Marketing Communications: When you opt-in to receive newsletters, promotions, or other marketing materials.
• Cookies and Similar Technologies: Placing certain non-essential cookies on your device and later accessing or analyzing them.

Example: Before placing analytical cookies on your device, we will ask for your explicit consent through a cookie consent banner.

Your Rights Under EU Data Protection Laws.

As an individual in the European Union, you have specific rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can ask us to limit the processing of your data in certain circumstances.
• Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If we process your information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at official@perfx.id. We will respond to your request in accordance with applicable data protection laws.

How We Share Information.

At PerfX, we value your privacy and are committed to protecting your personal information. We do not sell your private personal information to third parties. We share your information only in the limited circumstances outlined below, always with appropriate safeguards to ensure your privacy is protected.

1. Subsidiaries, Employees, and Independent Contractors

We may disclose your information to:

• Our Subsidiaries: Companies owned or operated by PerfX that require your information to provide our Services effectively.
• Employees: Team members who need access to your information to perform their duties, such as customer support or technical assistance.
• Independent Contractors: Trusted individuals or entities contracted to help us provide our Services or process information on our behalf.

All these parties are obligated to adhere to this Privacy Policy and are bound by strict confidentiality agreements. They access your information only as needed to perform their functions and are required to protect your data diligently.

2. Third-Party Vendors

We collaborate with select third-party vendors who assist us in delivering, improving, and promoting our Services. We may share your information with these vendors, but only to the extent necessary for them to perform their services. This group includes:

• Payment Processors: Companies that securely handle your credit and debit card transactions.
• Fraud Prevention Services: Entities that help us analyze and prevent fraudulent payment activities.
• Communication Services: email delivery providers that enable us to stay in touch with you.
• Marketing Partners: Organizations that assist us in identifying target groups or enhancing our marketing campaigns.
• Analytics Providers: Tools that help us understand how our Services are used and how we can improve them.
• Technical Support Services: Vendors who may need information to provide technical or other support directly to you.

We require these vendors to agree to strict privacy commitments before sharing any information with them. They are obligated to protect your data and use it only for the purposes we've specified. A detailed list of these vendors can be found in the "List of Data Sub-Processors" section below.

List of Sub-processors

At PerfX, we are committed to maintaining your trust by being transparent about how we handle your personal data. To provide, improve, and support our Services, we collaborate with trusted third-party service providers, also known as sub-processors. These partners process certain data on our behalf, and we ensure they adhere to stringent data protection standards, including full compliance with the General Data Protection Regulation (GDPR).

Our Trusted Sub-processors

We utilize the following GDPR-compliant third-party services:

• Payment Processing Services

MidTrans Solutions: Facilitates secure handling of credit and debit card transactions, ensuring your payment information is processed safely.

• Cloud Hosting and Data Storage

DigitalOcean.: Provides robust cloud infrastructure and data storage solutions, allowing us to deliver reliable and scalable Services.

• Email and Communication Platforms

Postfix: Manages the delivery of emails, including account notifications, alerts, and newsletters, to keep you informed.

• User Analytics Tools

Google Analytics: Helps us understand how users interact with our Services, enabling us to enhance user experience and functionality.

• Customer Support Systems

BotNotify: Powers our customer service platform, allowing us to efficiently address your inquiries and support requests.

• Security and Fraud Prevention

CloudFlare Security: Assists in monitoring our systems for potential vulnerabilities, protecting against unauthorized access and fraudulent activities.

• Performance Monitoring Tools

DigitalOcean Graphs: Offers insights into system performance, helping us maintain optimal uptime and responsiveness.

3. Legal Requirements

We may disclose your information in response to legal requests, such as subpoenas, court orders, or other governmental demands. We will only share your information when we believe disclosure is required by law and will take steps to ensure we disclose only what is necessary.

4. Protection of Rights, Property, and Safety

We may disclose your information when we believe it is necessary to:

• Protect Our Rights and Property: Enforce our Terms of Service and other agreements.
• Prevent Fraud and Illegal Activities: Detect, prevent, or address potential fraud, security breaches, or violations of law.
• Ensure Safety: Protect the safety and security of our users, the public, or others. For instance, if we have a good faith belief that there is an imminent threat of death or serious physical injury, we may disclose information related to the emergency without delay.

5. Business Transfers

In the event of a merger, acquisition, sale of company assets, or other business transaction, your information may be transferred as part of that deal. If this happens, we will ensure that your information remains protected and that any acquiring party agrees to honor the commitments we've made in this Privacy Policy.

6. With Your Consent

We may share your information with third parties when you have given us explicit consent to do so. Examples include:

• Third-Party Integrations: When you connect our Services with social media platforms or other third-party services, we share information as authorized by you.
• Promotional Activities: When you participate in co-branded events, contests, or promotions, we may share information with the associated third parties.

7. Aggregated or De-Identified Information

We may share information that has been aggregated or anonymized so that it cannot reasonably be used to identify you. This might include:

• Usage Statistics: Publishing trends or statistical insights about how users interact with our Services.
• Research and Analysis: Sharing de-identified data with partners or the public for analytical or academic purposes.

Security.

At PerfX, safeguarding your personal information is our top priority. We understand that while no online service can be 100% secure, we are committed to implementing robust security measures to protect your data against unauthorized access, use, alteration, or destruction.

Our Commitment to Protecting Your Information.

We employ a multi-layered security approach to ensure your data remains confidential and secure:

• Advanced Encryption: We use industry-standard encryption protocols (SSL/TLS) to encrypt data both in transit and at rest. This means your information is protected when it's being transmitted to our servers and while it's stored.
• Continuous Monitoring: Our dedicated security team continuously monitors our systems for potential vulnerabilities and suspicious activities. We proactively identify and address threats to maintain a secure environment.
• Regular Security Audits: We conduct periodic security assessments and third-party penetration tests to identify and mitigate any potential risks or weaknesses in our infrastructure.
• Secure Infrastructure: Our servers are hosted in state-of-the-art data centers with strict physical security controls.

Enhancing Your Account Security.

We believe that security is a shared responsibility between PerfX and our users. To further protect your account, we encourage you to take advantage of our advanced security settings:

• Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account. This requires a second form of verification (like a text message code or authentication app) when logging in, making it significantly harder for unauthorized users to access your account.

How to Enable 2FA:

1. Log in to your PerfX account.
2. Navigate to Account Settings.
3. Select Security Settings.
4. Follow the prompts to set up Two-Factor Authentication.

• Strong Password Practices: Use a unique, complex password for your PerfX account. We recommend combining upper and lower-case letters, numbers, and special characters. Avoid using easily guessable information like birthdays or common words.
• Regular Password Updates: Change your password periodically to minimize the risk of unauthorized access.
• Secure Your Devices: Ensure that the devices you use to access PerfX are protected with up-to-date antivirus software and that you log out after each session, especially on shared or public computers.

Your Role in Security.

Your vigilance plays a crucial role in maintaining the security of your account:

• Be Aware of Phishing Attempts: Always verify that you're logging in through the official PerfX website or app. Beware of unsolicited communications requesting your login credentials or personal information.
• Review Account Activity: Regularly check your account activity for any unfamiliar actions. If you notice anything suspicious, contact our support team immediately.
• Keep Your Information Confidential: Never share your password or 2FA codes with anyone, including PerfX staff. We will never ask you for this information.

Ongoing Commitment

We are continually enhancing our security protocols to adapt to emerging threats:

• Stay Updated: We keep abreast of the latest security advancements and cyber threats to update our defenses accordingly.
• User Education: We provide resources and updates to help you stay informed about best security practices.
• Transparency: In the unlikely event of a security breach, we are committed to communicating promptly and taking necessary actions to protect your data.

Your Choices Regarding Your Personal Information.

We believe in empowering you with control over your data. Here are the options available to you when it comes to managing your personal information with PerfX:

1. Limit the Information You Provide

• Optional Account Details: You can choose not to provide optional information during account creation or while using our Services. This includes additional profile details, preferences, or demographic information.
• Impact on Services: Please note that if you decide not to provide certain information, some features—especially premium or personalized ones—may not be accessible or may not function optimally.

2. Opt-Out of Promotional Communications

• Unsubscribe from Marketing Messages: You have the right to opt out of receiving promotional emails, newsletters, and marketing communications from us.
• How to Opt-Out: Simply click the "unsubscribe" link at the bottom of any promotional email, or adjust your communication preferences in your account settings.
• Essential Communications: Even if you opt out of promotional messages, we'll still send you important notifications related to your account, such as service updates, monitoring alerts, and legal notices.

3. Manage Cookies and Tracking Technologies

• Adjust Browser Settings: You can set your browser to reject cookies or alert you when cookies are being used.
• Limitations: Be aware that disabling cookies may affect the functionality of certain features on our website. For instance, you may not be able to stay logged in or access personalized content.
• "Do Not Track" Signals: Currently, PerfX does not respond to "Do Not Track" (DNT) signals across all our Services. However, we respect your privacy choices and encourage you to manage your cookie preferences as needed.

4. Close Your Account

• Account Closure: If you decide that you no longer wish to use our Services, you can close your PerfX account.
• We're Here to Help: We're sorry to see you go, but we respect your decision. If there's anything we can assist you with before you leave, please let us know.
• Data Retention After Closure:
  1. Legal Obligations: We may retain certain information as required by law, such as compliance with legal requests or obligations.
  2. Legitimate Business Interests: We might keep some data for legitimate business purposes, like maintaining financial records or resolving disputes.
  3. Data Protection: Any retained information will continue to be handled in accordance with this Privacy Policy, ensuring your data remains secure and confidential.

Your Rights Regarding Your Personal Data.

At PerfX, we are committed to respecting your privacy and ensuring you have control over your personal information. If you are located in certain countries, including those within the scope of the European General Data Protection Regulation (GDPR), data protection laws grant you specific rights concerning your personal data. Subject to any exemptions provided by law, these rights include:

1. Right of Access

You have the right to request access to the personal data we hold about you. This means you can ask us to:

• Confirm whether we are processing your personal data.
• Provide you with a copy of your personal data.
• Supply additional information about how and why we are processing your data.

2. Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request correction. This ensures that:

• Your information is accurate and up-to-date.
• Any errors are promptly corrected.

3. Right to Erasure ("Right to be Forgotten")

In certain circumstances, you have the right to request the deletion of your personal data. This applies when:

• The data is no longer necessary for the purposes for which it was collected.
• You withdraw your consent on which the processing is based.
• You object to the processing, and there are no overriding legitimate grounds.
• The data has been unlawfully processed.
• Erasure is necessary to comply with a legal obligation.

4. Right to Restrict Processing

You can request that we limit the processing of your personal data in specific situations, such as when:

• You contest the accuracy of your personal data.
• The processing is unlawful, and you oppose erasure.
• We no longer need the data, but you require it to establish, exercise, or defend legal claims.
• You have objected to processing, pending verification of our legitimate grounds.

5. Right to Data Portability

You have the right to receive the personal data that you have provided to us in a structured, commonly used, and machine-readable format. You may also request that we transmit this data directly to another controller where technically feasible. This facilitates:

• Transfer of your data to another service provider.
• Enhanced control over your personal information.

6. Right to Object

You have the right to object to the processing of your personal data when:

• Processing is based on legitimate interests or performance of a task in the public interest.
• Processing is for direct marketing purposes, including profiling.
• Processing is for scientific or historical research, or statistical purposes.

7. Right to Withdraw Consent

If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

How to Contact Us

Your questions, concerns, and feedback are important to us. If you have any inquiries regarding this Privacy Policy, or if you'd like to exercise any of your rights as outlined in the Your Rights section above, please don't hesitate to get in touch with us. We're here to assist you and ensure that your experience with PerfX is positive and transparent.

Contact Information:

Email: You can reach our dedicated privacy team at official@perfx.id. We aim to respond to all email inquiries within 48 hours.

Changes to This Privacy Policy

At PerfX, we're committed to continuously improving our Services and maintaining transparency about our privacy practices. As such, we may update this Privacy Policy from time to time to reflect changes in our operations, technology, legal requirements, or for other reasons. These changes are made at our sole discretion.

Staying Informed

• Regular Review Encouraged: We encourage you to periodically review this page to stay informed about how we're protecting your personal information.
• Effective Date: Any changes to this Privacy Policy are effective immediately upon being posted on this page. The "Last Updated" date at the bottom indicates when the latest changes were made.

Your Continued Use Constitutes Acceptance

By continuing to access or use our Services after any changes become effective, you acknowledge and agree to the updated Privacy Policy. If you do not agree with the revised terms, please discontinue use of our Services.

Historical Versions

For your reference, we will maintain an archive of previous versions of this Privacy Policy. You can access these archived policies here, allowing you to see how our practices have evolved over time.

Feedback and Questions

Your privacy matters to us, and we welcome your questions or comments regarding changes to this Privacy Policy. If you have any concerns, please don't hesitate to contact us:

Email: official@perfx.id